Frequently
Asked Questions

Choose your course or bundle, select the team size that fits your organization, and complete checkout.

Your team will receive login details within 1-2 business days.

All courses include 12 months of access from the purchase or seat assignment date. Graduates with active eligibility can continue participating in quarterly workshops.

Yes. There are course preview videos for online products. 

For advisory services may, in our discretion, provide prospective clients with a course overview video, sample workbook pages, or a brief introductory call to help assess fit before purchase.

Any such materials are provided for informational purposes only and do not constitute a guarantee of suitability, eligibility, or results.

Seats are tied to your organization’s license, not permanently to one employee.

If a team member leaves, contact us to reassign that seat to a replacement at no extra cost (based on policy & terms).

Some programs are designed as organization-wide training investments rather than individual purchases.

This approach makes budgeting easier, reduces seat-by-seat administration, and helps teams learn from a shared framework.

Yes. Standard and Enterprise tiers include a two-part payment option, with 50% due upfront and 50% due in 30 days. The Executive Compliance Automation bundle may qualify for a three-part payment plan.

Online courses
We want every enrollment to be a strong fit. A full refund may be requested within 14 days of purchase, provided that no more than 20% of the course content has been accessed by any member of the licensed team.

After 14 days, or once more than 20% of the course content has been accessed, refund requests will be considered on a case-by-case basis at our sole discretion.

Advisory Services
All advisory services are non-refundable once engagement has been confirmed, a session has been scheduled, or services have been rendered, in whole or in part.

If applicable, any cancellation, rescheduling, or credit policy will be governed by the terms outlined in the applicable service agreement, statement of work, or booking confirmation.

Downloadable Workbooks
If a refund is approved for a course, the refund will exclude the value of any downloadable workbook included with the course.

All downloadable workbooks are final sale and non-refundable once purchased, whether sold separately or as part of a course.

Yes. You can add participants to an existing enrollment at $350 per person beyond your active tiers or new Enterprise tiers.

All courses are delivered through our secure online learning platform and include AI-powered video lessons, downloadable workbooks, templates, and implementation guides.

Yes. Your team can move through the training on its own schedule. Most organizations complete a 40-hour course in about 6 to 10 weeks, depending on pace and availability.

Core courses are self-paced and delivered through AI-powered video instruction.

Live Zoom-based support is available through advisory services, quarterly advanced workshops, and selected premium bundles such as Executive Compliance Automation.

Yes. Workbooks, templates, and implementation guides are available as downloadables.

Video lessons remain available inside the learning platform and are not downloadable.

Your license covers the number of participants included in your selected tier for 12 months. Materials are licensed for internal organizational use only and may not be shared outside your organization.

Yes, your team may use downloaded workbooks and templates for internal training within the licensed group.

You may not copy, rewrite, or rebrand workbook content as your own intellectual property, nor use it to create competing courses or materials.

Video content also may not be reproduced, redistributed, or repurposed into derivative training programs.

Yes. Organizations with more than 25 participants can request custom enterprise pricing.

Additional seats beyond 25 are currently priced at $350 per person.

Yes. The platform uses industry-standard security and encryption practices.

Full details are available in the Privacy Policy.

Courses provide structured, self-paced training your team can complete independently.

Advisory services are live strategic sessions delivered through Zoom and tailored to your organization’s specific challenges and goals.

No, but it is recommended. Teams that complete a relevant course first often get more value from advisory sessions because they begin with a stronger shared foundation and vocabulary.

Quarterly Workshops are 90-minute live Zoom sessions available to course graduates.

Private workshops start at $3,497 (6–10 participants), while group workshops start at $297 per person and include participants from multiple organizations.

Yes, your team may use downloaded workbooks and templates for internal training within the licensed group.

You may not copy, rewrite, or rebrand workbook content as your own intellectual property, nor use it to create competing courses or materials.

Video content also may not be reproduced, redistributed, or repurposed into derivative training programs.